Who we are!
Palm2Palm is a family run care agency, which delivers high quality care for individuals who wish to stay in their own homes. We believe continuity of care is necessary to build a strong relationship between yourself and the carer. Palm2Palm’s carers are fully trained, competent and confident in the care they deliver. Our carers promote independence and understand the importance of person centred care.
Whether young or old, every individual has their own distinct needs, and all deserve to be treated with the same level of respect. The team at Palm2Palm will take time to get to know each individual and adapt each care plan depending on the needs and requirements.
How care is planned
We will need to meet with you and assess the level of care you will require. We will also explain how we arrange our staff to strive to achieve as much continuity as possible.
- Telephone or email for an assessment to be arranged.
- All assessments either the Manager /Deputy Manager or Care Coordinator will come to you to assess your individual needs.
- All care plans and risk assessments are person centred to your needs, family and friends are welcome to be present at any assessments.
- We use electronic systems where your Care plans, Risk assessments, Daily notes, Medication charts are completed and each client can have access. Friends and family are able to have access if consent is given by the individual.
- After discussing your needs and preferences we will aim to match you with the right carer as continuity of care is important.
- We will discuss the times and length of calls that you wish whilst monitoring the actual time the carer is with you to see if this needs to be altered.
Areas covered
Southend Branch
- Southend
- Westcliff on sea
- Leigh
- Eastwood
- Rayleigh
- Rochford
- Shoeburyness
- Thorpe Bay
Palmers Green Branch
- Enfield
- Palmers Green
- Edmonton
- Winchmore Hill
- Cockfosters
- Southgate
- Tottenham
- Wood Green
- Arnos Grove
What our client says
A E
Rated 5 out of 5
I am very pleased with the carers. They are so kind and helpful. Could not be more happy with them!
Client